The Scottish Housing Regulator has prepared a Factsheet on making a complaint about a regulated body.
It sets out what the Scottish Housing Regulator can and can't do about your complaint.
Click here to view the Factsheet, and click here for information about Significant Performance Failures from the Scottish Housing Regulator. You can use the Significant Failure form to contact the Scottish Housing Regulator.
Our approach to complaints is based on the Scottish Public Services Ombudsman’s Model Complaints Handling Procedure.