Performance Failures

The Scottish Housing Regulator has prepared a Factsheet on making a complaint about a regulated body.

It sets out what the Scottish Housing Regulator can and can't do about your complaint. 

Click here to view the Factsheet, and click here for information about Significant Performance Failures from the Scottish Housing Regulator.  You can use the Significant Failure form to contact the Scottish Housing Regulator.  

Our approach to complaints is based on the Scottish Public Services Ombudsman’s Model Complaints Handling Procedure.


Lochalsh & Skye Housing Association

Morrison House
Isle of Skye
IV51 9EW

Telephone: 01478 612035

Opening Hours

9 am to 5 pm, Monday to Friday

Please click here for a list of departmental email contacts providing details of our key service departments and the services they provide, enabling you to directly email the specific team you require, with any queries you may have.

For any general enquiries, please use our: Contact Form