The Association has developed and adopted Policies and Procedures for all aspects of our operation.  All policies are reviewed on a regular basis and andy alterations are approved by our Board. 

We also have Plans and Strategies - click here to view our Plans and Strategies and other useful information.

Here is a list of Policies that you might find useful:-

POLICIES		SERVICE	Next Review Date
A	Adaptations Policy	Development	September 2027
	Anti-Social Behaviour Policy	Housing	October 2027
	Asbestos Management Policy	Property	September 2027
	Attendance & Absence Management Policy	Corporate	November 2029
B	Board Member Appraisal, Training and Development Policy	Corprorate	September 2028
C	CCTV Policy	Corporate	October 2025
	Complaints Handling Policy	Support	October 2029
	Contract Control and Monitoring Policy	Development	October 2029
	Contractors and Consultants Liquidation and Receivership Policy	Development	October 2029
D	Disclosure of Interests Policy	Corporate	November 2029
	Domestic Abuse Policy and Procedures	Housing	January 2028
E	Equality and Diversity Policy	Corporate	October 2029
	Estate Management Policy	Property	January 2023
F	Fair Work Statement	Corporate	Annually
H	Health and Safety at Work and Health & Safety Policy Statement	Corporate	February Annually
	Highland Housing Register Allocations Policy	Housing	Annually
M	Membership of the Association Policy	Corporate	October 2027
	Membership of the Board Policy	Corporate	August 2028
P	Privacy Policy	Corporate	August 2028
	Probity & Transparency Policy	Corporate	January 2027
	Procurement Policy	Development	August 2025
R	Registered Tenants Organisation Policy	Support	October 2029
	Rent Arrears:Prevention, Management & Recovery Policy	Finance	November 2027
	Rent Setting Policy	Finance	November 2027
	Repairs and Maintenance Policy	Property	November 2022
	Risk Management Policy	Corporate	January 2026
S	Sustainability Policy	Development	November 2022
T	Tenancy Sustainment Extra Help Funds Policy	Support	October 2029