Other Services

We will . . .

  • Publish plans in advance in our newsletter and website when we are undertaking major maintenance work and ensure this information is regularly updated

  • Consult with tenants about the works being planned

  • Advise how the work will affect the tenant and their occupation of the property

  • Wherever possible give tenants a choice in colour, design, finishes

  • Advise when work will commence and how long it will take, ensuring works are carried out at reasonable times

  • Issue relevant details about each contract, e.g. contractors

  • Provide a named member of staff to manage and answer queries or problems associated with a contract

  • Inspect all works individually at the end of the contract

  • React to tenant satisfaction comments resolving any problems

  • Advise tenants of planned maintenance works completed each year

  • Advise tenants of the contribution we may make towards any disturbance they have experienced when improvements are made

  • In exceptional circumstances find tenants alternative accommodation and assist tenants to move if required for major improvement works

  • Carry out Electrical Safety Inspections every ten years and any other Landlord safety obligations

  • Ensure we maintain the common areas and advise tenants, when requested, of the scope terms of our grounds maintenance contract

Tenants must . . .

  • Allow staff and contractors reasonable access to their property to plan and carry out planned maintenance programmes

  • Allow access for Electrical Safety Inspections to ensure the safety of services and appliances in their home as required

  • Advise us of any problems or omissions with any of our contracts

Contact

Lochalsh & Skye Housing Association

Morrison House
Bayfield
PORTREE
Isle of Skye
IV51 9EW

Telephone: 01478 612035

Opening Hours

9 am to 5 pm, Monday to Friday

Please click here for a list of departmental email contacts providing details of our key service departments and the services they provide, enabling you to directly email the specific team you require, with any queries you may have.

For any general enquiries, please use our: Contact Form