Your Privacy and Personal Data - We value your privacy and want you to be clear about the data we collect and store, how we use this and the rights you have to control that information.
Please get in touch if you have any questions.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation).
(b) any information that you choose to send to us through the contact form.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both "session" cookies and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We will use the session cookies to: keep track of you whilst you navigate the website to prevent fraud and increase website security.
We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking "Tools", "Internet options", "Privacy", and selecting "Block All Cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(3) Using your personal information
We may use your personal information to:
(a) deal with enquiries and complaints made by or about you relating to the website;
(b) keep the website secure and prevent fraud;
(k) verify compliance with the terms and conditions governing the use of the website.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the terms or license you grant to us.
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(5) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic transactions entered into via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(6) Policy amendments
(7) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
We will not use your personal information for marketing purposes unless you provide your express consent to do so.
(8) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Lochalsh & Skye Housing Association
Isle of Skye
(10) Data controller and Data Protection Officer
The data controller responsible in respect of the information collected on this website is the company: Lochalsh & Skye Housing Association, who have appointed their Legal Services Manager as their Data Protection Officer.
You have the right to complain to the Information Commissioner's Office in relation to our use of your information.
The Information Commissioner’s contact details are noted below:
The Information Commissioner’s Office – Scotland, 45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0303 1231115
The accuracy of your information is important to us – please help us keep our records updated by informing us of any changes to your personal and contact details.