Comment, Compliment or Complaint

We welcome all comments about our work, to help us improve.

When we do something well, it’s great to get compliments, positive recognition and praise.

If things don’t go right, we encourage you to complain. We understand that if you make a complaint, you want:

  • an apology if we’ve let you down

  • to be heard

  • your problem dealt with quickly and effectively.

Click here for full details of how to Make a Complaint and click here for a Quick Guide to Complaints. Click here for a copy of our Complaints form.

We report quarterly to our Audit, Finance and Performance (AFP) Sub-Committee on complaints received.  Click here for more details.

We also report on the results of Satisfaction Surveys received from Property Services, Handyperson and Care and Repair.  

If you would like to send us a comment, please fill in an online form.


Lochalsh & Skye Housing Association

Morrison House
Isle of Skye
IV51 9EW

Telephone: 01478 612035

Opening Hours

9 am to 5 pm, Monday to Friday

Please click here for a list of departmental email contacts providing details of our key service departments and the services they provide, enabling you to directly email the specific team you require, with any queries you may have.

For any general enquiries, please use our: Contact Form